A free, structured mentoring program that supports aged care providers to develop and implement CALD Action Plans. A PICAC mentor works with leaders, managers and boards to strengthen systems, policies and practices for culturally safe care.
These checklists help older people understand their rights and responsibilities before signing a contract for Support at Home services. Available in English and many other languages, they support informed choices when working with a service provider.
A free, self-paced online course for aged care workers. It explores how dementia affects the person and how curiosity and kindness can support culturally responsive care for people living with dementia from culturally and linguistically diverse (CALD) backgrounds.
A free, structured mentoring program for aged care providers committed to strengthening culturally safe and inclusive care for older people from culturally and linguistically diverse (CALD) backgrounds. An experienced PICAC mentor works with your organisation to identify opportunities and develop practical strategies for improvement.
Free online courses designed to educate aged care staff on culturally inclusive service delivery. Covering a range of topics, the courses build practical knowledge and offer a personalised certificate on successful completion.
This factsheet highlights the risks of not using a qualified interpreter, including miscommunication, safety risks, compromised informed consent and breaches of privacy. It supports culturally responsive communication and informed decision-making when working with older people from culturally and linguistically diverse (CALD) backgrounds.
A free lending library with books, training materials, music, activities, games and communication aids that support culturally appropriate aged and community care. Membership is open to everyone, with delivery services available.
Explore practical training, tools and information developed by PICAC organisations across Australia. Key resources will be added here as they are published.
CALDWays CoursesCALD Mentoring InitiativeMCCI Multicultural Hub (Padlet)
More resources are on their way. Each card will be updated with a direct link to the relevant PICAC resource.
“There is a saying ‘It takes a village to raise a child’. From our professional experience, we advocate that it takes a village to age well.”
Funded by the Commonwealth Government since 1997, we’re leading the way when it comes to unpacking and understanding cultural perspectives, diversity, care, and competency in the field of aged and community services.
Support for government, aged care providers, organisations, families, and consumers
A national alliance of experts in culturally appropriate aged and community services
Lived experience from a culturally and linguistically diverse team
By uniting centres of excellence in every state and territory, we’ve fostered a network sensitive to cultural preferences throughout the nation. This allows us to provide the information, training, and resources you need about culturally appropriate care.
Learn more about our state and territory PICAC funded organisations, or contact us at the PICAC Alliance Secretariat to discuss how we can collaborate with or support you.
Agnieszka Chudecka – PICAC Alliance Secretariat Lead
Paul Zanatta – Manager
Cecilia Chiolero – PICAC Officer
Nicki Stacey - Acting General Manager - Peak Body
Yvonne Timson – CEO
Selen Akinci – General Manager Diversity & Inclusion
Claudia Madali – PICAC Officer
KGV Sports & Community Centre
Level 2, 1A Anfield Street Glenorchy TAS 7010
Vandana Rathore - Manager, Programs
Agnieszka Chudecka – PICAC Alliance Secretariat Lead
Paul Zanatta – Manager
Cecilia Chiolero – PICAC Officer
Nicki Stacey - Acting General Manager - Peak Body
Yvonne Timson – CEO
Selen Akinci – General Manager Diversity & Inclusion
Claudia Madali – PICAC Officer
KGV Sports & Community Centre
Level 2, 1A Anfield Street Glenorchy TAS 7010
Vandana Rathore - Manager, Programs
Through systemic advocacy, we have a long history of establishing processes and raising awareness about the importance of cultural sensitivity and competency in caregiving—creating more inclusive and respectful spaces for individuals receiving care.
According to The Office of the Public Advocate, systemic advocacy involves working for long-term social change to make sure legislation, policies and practices support the rights and interests of people with impaired decision-making ability.
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Systemic advocacy is an integral aspect of our operations, driven by our commitment to delivering a diverse range of services, activities, and programs funded to meet the needs of older individuals.
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