Ethnic Communities Council of Queensland Multicultural Partners (PICAC QLD)

The Team at Ethnic Communities Council of Queensland Multicultural Partners

Cintia Paolino

Multicultural Partners Manager

Manuela Ferrara

Network and Training Coordinator

Pamela Ramirez

Training Content Developer

Multicultural Partners

“Building Inclusive Aged Care”

Multicultural Partners supports Queensland’s aged care sector in providing care to older people from culturally and linguistically diverse (CALD) backgrounds, via training, mentoring, and information resources. Multicultural Partners supports Queensland’s aged care sector to deliver inclusive, culturally appropriate care to older Australians from diverse backgrounds. Funded by the Australian Government under the Partners in Culturally Appropriate Care (PICAC) and Commonweath Home Support Programme (CHSP) Service Sector Development (SSD) programs, we offer free training, mentoring, and resources. We help providers meet the Strengthened Aged Care Quality Standards and align with the Aged Care Diversity Framework through in-person and online education.

Get in touch: Find your local centre

Specialisation Verification Framework

Find out more about what it is and how to apply for specialisation

 

Access Free Interpreters in Aged Care

How to access a TIS interpreter for aged care services

 

Free Document Translation for Aged Care Services

Find out what documents you can translate at your aged care service

 

Aged Care Wage Survey

Take the Aged Care Wage Increase Satisfaction Survey now and let the Department of Health and Aged Care know

 

 

Click the button below to subscribe to PICAC QLD’s quarterly newsletter:

PICAC Queensland Newsletter

PICAC Support and Services

For Aged Care Providers:

If you are an aged care provider PICAC can:

  • support to deliver culturally appropriate care in line with the Aged Care Quality Standards and the Aged Care Diversity Framework
  • professional development and learning opportunities, online and face-to-face.
  • help to link aged care providers with CALD communities, government agencies, and through networking and other events.

 

Training Topics:

Through training, PICAC can support aged care providers to implement the Aged Care Diversity Framework.

Training topics may include:

  • Effective engagement with qualified interpreters
  • Cultural safety and trauma informed care for CALD consumers
  • Understanding dementia challenges for CALD consumers
We can also tailor additional topics to meet organisational needs.

 

For Multicultural Communities:

For multicultural communities, PICAC can:

  • help link you with aged care services
  • deliver information sessions about aged care in Australia.
PICAC services are free. Learn more about the PICAC Alliance and our members below:

 

Multicultural End of Life Forum

Video: Multicultural End of Life Forum 15 November 2022

 


ECCQs resource library offers a collection of informative materials ranging in topics and languages, from resources about blood borne viruses (BBV), sexually transmissible infections (STI) and chronic diseases, to culturally inclusive aged care resources, promoting health and aged care education that transcends borders and cultures.

Click the button below to access the ECCQ Resource Library:

Resource Library