Multicultural Aged Care (PICAC SA/Secretariat)
PICAC SA | PICAC Alliance Secretariat
Multicultural Aged Care (MAC), PICAC SA leads South Australia’s efforts in embedding cultural inclusion within aged care. We deliver leadership, training, and resources across metropolitan and regional South Australia to enable providers to deliver culturally responsive and appropriate care for older people from culturally and linguistically diverse (CALD) backgrounds.
Get in touch: Find your local centre
Our Focus Areas:
Provider Support & Engagement
PICAC SA supports aged care providers through information delivery, tailored consultation, and sector-wide events. Our services are delivered across both metro and regional areas to build sector capacity and enhance inclusive practice:
Information and Consultation Sessions
Responsive sessions tailored to emerging issues and provider needs, available online and face-to-face.
Ageing, Wellness and Diversity Expos
Ageing, Wellness and Diversity Expos: Regional events connecting providers, CALD communities, and policymakers to foster knowledge exchange and showcase resources.
Resource Dissemination
Resources: We also develop and distribute culturally appropriate and bilingual resources to both providers and CALD communities. This ensures improved access to inclusive information and supports informed choices for older people, families, and carers and.
Training & Workforce Development
We offer a range of training opportunities for aged care staff at all levels, designed to embed cultural intelligence and inclusive strategies:
Webinar Series
Webinar Series: Practical sessions unpacking and providing actionable insights and strategies to support best practice. Exploring practical application of Aged Care Quality Standards and Diversity Framework.
MAC Symposium Series
Cultural Awareness Training (CAT) Sessions
Interactive, practice-oriented training for workforce development. Tailored sessions on dementia, palliative care and more.
Culture in Ageing (CiA) Workshops
Interactive learning experiences for lifestyle and direct care staff, focused on cultural themes and narrative activities.
Tailored & On-Demand Training
Tailored & On-Demand Training: Flexible sessions designed for governance, managerial, and sector leadership roles.
Resources & Tools for Practice
We curate and deliver provider-focused tools that empower inclusive care:
CALD Ageing Library & Mobile Library
Australia’s largest multicultural ageing collection – available statewide via both physical and mobile formats.
PICAC Alliance Repository
Academic Collaborations
PICAC SA actively engages in collaborative research and knowledge exchange with academic partners to inform, evaluate, and enhance culturally responsive care.
We contribute to – but are not limited to – the following initiatives:
Academic Collaborations
Through these partnerships, PICAC SA informs practice with evidence, responds to community needs, and supports innovation in a culturally appropriate care.
Our role as Secretariat
As the Secretariat of the national PICAC Alliance, PICAC SA:
- Facilitates strategic planning and regular Alliance meetings.
- Coordinates co-developed resources, submissions, and policy responses.
- Upholds CALD representation in national aged care reform discussions (e.g. as part of NACA).
- Connects stakeholders across states and territories to amplify consistent, culturally inclusive practice.
Get Involved
Enhance cultural inclusion in your service:
- Book training or join a webinar.
- Access resources via our library, repository, and downloadable packs.
- Collaborate on projects to promote sector-wide impact.
At MAC, we provide a curated collection of guides, tools, and insights designed to support aged care providers, staff, and the wider community. Explore practical resources to stay informed, improve services, and deliver quality care with confidence.
Click the button below to access the MAC Resource Library: